Next project: Auto filter for the auto generator
Flashback to the days when this pilot fish was a junior sysadmin at a local Internet service provider, as well as the technical lead for tech support -- and things aren't going well with one...
View ArticleIt's the personal service that we like so well
It's the mid-1990s, and this pilot fish works for a big bank that has chosen a DOS-based product from a small vendor to handle loan documents. But one day during a test, there's a glitch.
View ArticlePhone line, redefined
New customer comes into this Australian pilot fish's store to buy a computer so he can get on the Internet -- and $499 later, he's happily on his way. Well, for almost an hour, anyway.
View ArticleTest successful. Failure rate: 100 percent.
It's the long-ago days of the 20th century, and this pilot fish is working as a developer for a small software vendor where there's a standard procedure that seems to be ignored by customer service...
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